Please read the FAQs before contacting the team. Due to the large volume of communications during the Birthday Sale period, it may take 2-5 working days for our team to get back to you. We appreciate your understanding!

Mid-Year Sale Help Centre 2026

Yes! We offer free shipping based on the following order values:<ul data-end="326" data-start="203"><li data-end="265" data-start="203">New Zealand: Free shipping on orders over $100 NZD</li><li data-end="326" data-start="266" id="isPasted">Australia: Free standard shipping on orders over $100 AUD</li><li data-end="326" data-start="266" id="isPasted">Australia: Free DHL Express shipping on orders over $350 AUD</li></ul>Please note: Customers are responsible for any applicable duties, customs, and taxes. To determine if charges may apply, please refer to your local customs website.

Yes! We offer free shipping based on the following order values:. Please note: Customers are responsible for any applicable duties, customs, and taxes. To determine if charges may apply, please refer to your local customs website.

Do you offer free shipping?

Sale Information

When does the sale start?

Do I need to apply a code at checkout?

Can I use another discount code?

Can I use my gift card or store credits during the sale?

Will things sell out? And will sold-out styles be restocked?

Promotional Pricing Policy

Mid-Year Sale Terms and Conditions

Mid-Year Sale 2026 Return Policy

What are the estimated delivery timeframes during the sale?

Can I make changes or cancel my order after I’ve placed it?

Can I change my shipping address?

How do I return/exchange an item?

I received a faulty item.

I received the wrong item in my order.

My order has been marked as delivered, but I haven’t received it.

What if my package gets lost or arrives damaged?

Can you gift wrap my order?

I placed an order but I haven't gotten a confirmation email.

The item I purchased is now at a lower price, can you refund me the price difference?

Do you offer free shipping?Updated 4 days ago