Please read the FAQs before contacting the team. Due to the large volume of communications during the Birthday Sale period, it may take 2-5 working days for our team to get back to you. We appreciate your understanding!

Mid-Year Sale Help Centre 2026

<ul><li data-end="701" data-start="514" id="isPasted">Promotional discounts, including Mid-Year Sales, are only available during the specified timeframes. Prices are valid at the time of purchase and cannot be retroactively adjusted.</li><li data-end="833" data-start="702">We do not offer price adjustments or refunds for price differences on items purchased before or after a promotional period.</li><li data-end="979" data-start="834">Items purchased during promotional events are final sale and cannot be returned or exchanged unless they arrive defective or damaged.</li><li data-end="1196" data-start="980">Discounts cannot be combined, and price adjustments will not be granted for purchases made prior to the event start time.</li></ul>

Promotional discounts, including Mid-Year Sales, are only available during the specified timeframes. Prices are valid at the time of purchase and cannot be retroactively adjusted.We do not offer price adjustments or refunds for price differences on i

Promotional Pricing Policy

Sale Information

When does the sale start?

Do I need to apply a code at checkout?

Can I use another discount code?

Can I use my gift card or store credits during the sale?

Will things sell out? And will sold-out styles be restocked?

Do you offer free shipping?

Mid-Year Sale Terms and Conditions

Mid-Year Sale 2026 Return Policy

What are the estimated delivery timeframes during the sale?

Can I make changes or cancel my order after I’ve placed it?

Can I change my shipping address?

How do I return/exchange an item?

I received a faulty item.

I received the wrong item in my order.

My order has been marked as delivered, but I haven’t received it.

What if my package gets lost or arrives damaged?

Can you gift wrap my order?

I placed an order but I haven't gotten a confirmation email.

The item I purchased is now at a lower price, can you refund me the price difference?

Promotional Pricing PolicyUpdated 4 days ago